Cookie Policy

Last updated: April 12, 2026

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit websites. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

Cookies cannot access other information on your device, and they cannot be used to identify you personally unless combined with other information we hold about you.

This Cookie Policy explains how Herd UK Ltd ("we", "us", or "our") uses cookies and similar technologies on our website herduk.co.uk and related services.

2. How We Use Cookies

We use cookies for the following purposes:

  • Authentication: To recognize you when you sign in to our Service
  • Security: To protect your account and prevent fraud
  • OAuth workflows: To complete social account connection securely
  • Preferences: To remember settings where a cookie-based control is used
  • Analytics (where enabled): To understand feature usage and performance

3. Types of Cookies

Cookies can be classified in several ways:

By Duration

  • Session Cookies: Temporary cookies that are deleted when you close your browser. Used for things like keeping you logged in during your session.
  • Persistent Cookies: Remain on your device for a set period or until you delete them. Used for remembering preferences and analytics.

By Origin

  • First-Party Cookies: Set by us directly when you visit our website.
  • Third-Party Cookies: Set by other companies (like analytics providers) through our website.

4. Essential Cookies

These cookies are necessary for the Service to function and cannot be disabled. They include:

Cookie NamePurposeDuration
sb-access-tokenPrimary authenticated session token for signed-in usersSession / 7 days
admin_tokenAdmin console authenticated session tokenUp to 7 days
auth-tokenLegacy token used by selected authentication and 2FA routesSession
*_oauth_state, *_oauth_origin, *_code_verifierShort-lived anti-forgery and flow-state cookies for OAuth connectionsMinutes to session

Legal basis: These cookies are strictly necessary to provide the Service and do not require your consent under PECR (Privacy and Electronic Communications Regulations).

5. Functional Cookies

Most product preferences are currently stored using browser local storage or session storage rather than persistent functional cookies. We may still use functional cookies in specific experiences where needed.

Cookie NamePurposeDuration
n/a (cookie optional)Preference persistence is primarily handled via local/session storageVaries by browser settings

Legal basis: Legitimate interests for strictly functional storage needed to deliver core UX.

6. Analytics Cookies

Analytics cookies are disabled by default on core product routes. If enabled for measurement, providers may set cookies such as:

Cookie NameProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes unique users2 years
_ga_*Google AnalyticsPersists session state2 years
_gidGoogle AnalyticsDistinguishes users24 hours
ph_*PostHogProduct analytics and session recording1 year

Analytics cookies collect information such as:

  • Pages visited and time spent on each page
  • How you arrived at our site (referral source)
  • Browser type and device information
  • Approximate location (country/city level)
  • Click patterns and feature usage

Legal basis: Consent. We only enable analytics cookies if you consent.

7. Marketing Cookies

We may use marketing cookies to measure the effectiveness of our advertising campaigns:

Cookie NameProviderPurpose
_fbpMeta/FacebookTracks conversions from Facebook ads
_gcl_auGoogle AdsConversion tracking for Google Ads
_tt_enable_cookieTikTokTracks conversions from TikTok ads

Note: We do not currently run advertising campaigns that use these cookies, but we may in the future. If we do, we will update this policy and obtain your consent before enabling them.

Legal basis: Consent. Marketing cookies are only placed with your explicit consent.

8. Third-Party Cookies

Some features on our Service may set cookies from third parties:

Payment Processing (Stripe)

When you make payments, Stripe may set cookies to enable fraud prevention and secure transactions. See Stripe's Cookie Policy.

Social Media Embeds

If you view embedded content (like TikTok or YouTube videos), those platforms may set their own cookies. These are subject to the respective platform's cookie policies:

Customer Support

If we integrate live chat or support widgets, they may set their own cookies for functionality.

9. Managing Your Cookie Preferences

9.1 Current Preference Controls

We do not currently provide a persistent in-product cookie preference center in the footer. You can manage cookies through your browser controls and provider opt-out tools below. If we introduce non-essential cookie controls in-product, we will request consent before enabling them.

9.2 Browser Settings

Most browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data (More info)
  • Firefox: Settings → Privacy & Security → Cookies and Site Data (More info)
  • Safari: Preferences → Privacy → Manage Website Data (More info)
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies (More info)

9.3 Opt-Out Tools

You can also opt out of certain third-party tracking:

9.4 Impact of Disabling Cookies

If you disable cookies, please note:

  • Essential cookies cannot be disabled as they are required for the Service to function
  • Disabling functional cookies may affect your user experience
  • You may need to re-enter preferences on each visit
  • Some features may not work correctly

10. Similar Technologies

In addition to cookies, we may use similar technologies:

Local Storage

Local storage allows websites to store data locally on your device. Unlike cookies, this data is not sent to our servers with every request. We use local storage for:

  • Caching data for faster page loads
  • Storing draft content while you write
  • Remembering your last viewed page

Session Storage

Similar to local storage but cleared when you close your browser tab. Used for temporary data during your browsing session.

Pixels and Beacons

Small transparent images that can track whether you've opened an email or visited a page. We may use these in marketing emails (with your consent) to measure email engagement.

11. Changes to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in the cookies we use
  • Changes in legal requirements
  • Changes to our practices

We will update the "Last updated" date at the top of this policy. For significant changes, we will request consent through any preference controls we implement for non-essential cookies.

12. Contact Us

If you have questions about our use of cookies, please contact us:

Herd UK Ltd

Email: privacy@herduk.co.uk
Website: https://herduk.co.uk

For more information about how we handle your personal data, please see our Privacy Policy.